Kjerr11 board languages
English, Portuguese, Spanish, Chinese, German, French, Polish, Arabic, Korean, Italian and Romanian. Buttons, forms, dates and messages follow the language. It is the same feedback board, with nothing to set up per market.
Multilingual feedback,
read by everyone in their own language.
Kjerr collects multilingual feedback on one board. The board comes in 11 languages, each visitor picks theirs, and an idea written in one language is translated into the others as it arrives. Your team works through a single list, not one board per market.
A feedback board in 11 languages
People describe a problem best in the language they think in. A board that only speaks English hears from the customers who are comfortable writing it.
Each visitor chooses
A language menu sits in the board's header and the choice is remembered. Switch on browser detection and a visitor whose browser asks for one of the languages gets it without choosing.
Ideas translated as they arrive
With automatic translation on, the title and text of every idea are translated into each board language within moments. The original stays one click away.
How automatic translation works
Translation is one switch under Settings, on the Language tab. It is off until you turn it on.
- Switch it on. Ideas already on the board are translated in the background, with the progress and a running count shown under the switch.
- New ideas follow. Each new idea is translated on its own within moments of being added, and again if it is edited.
- Visitors read their language. The idea list, the roadmap and the idea page show the translation. The idea page says which language it was translated from and keeps the original under a fold.
- Comments, topics and statuses, if you want. Three more switches translate public comments, topic names and status names, so a thread and the status roadmap read in one language from the column headings down.
What your team sees
The admin keeps what the customer wrote. Translation is there when a teammate needs it.
- A Translate button on the idea card shows the idea in your workspace language.
- A translated card is marked as translated, with the original folded beneath it.
- Each teammate can translate 30 ideas a day by hand. Automatic translations do not count toward that.
- Users & Companies shows each person's language and country when your product passes them in the token, as described in the SSO guide.
- All of it sits in the same feedback tracker as every other idea.
What is not translated
Translation covers what a visitor reads first. These stay as written, on purpose or for now:
- Internal notes, which never leave the admin.
- Announcements.
- Answers to custom fields on the idea form.
- The admin interface, which is in English.
- Search, which matches the original text of an idea.
- Languages beyond the 11 the board has.
Who it is for
Product teams at SaaS companies of any size, from startups to enterprise, that want a public feedback board, a team-only roadmap scored with RICE, and reliable follow-up emails without a help-desk suite or a per-seat bill. It suits products sold in more than one market, where the alternative is a board per language or feedback that only arrives in English.
Questions, answered plainly.
What is multilingual feedback?
Multilingual feedback is customer feedback collected in more than one language and read by a team, and by other customers, who may not share that language. Handling it takes two things: a board people can use in their own language, and a translation of what they wrote.
Which languages does a Kjerr board support?
English, Portuguese, Spanish, Chinese, German, French, Polish, Arabic, Korean, Italian and Romanian. The board's buttons, forms and messages are available in all of them, and ideas can be translated between them.
How does a visitor get the board in their language?
Three ways. They pick it from the language menu on the board, and the choice is remembered. The board can follow their browser's language, if you switch that on. Or your product passes a language claim in the single sign-on token and the board opens in it.
Who does the translating?
A language model from OpenAI. Idea titles and text are sent to it to be translated, and public comments when their switch is on. Names, email addresses, votes and internal notes are not sent.
Are comments and announcements translated?
Comments, yes: a switch of their own translates every public comment, so visitors read the whole thread in their language with the original one click away. Announcements and answers to custom form fields stay as they were written.
Does translation cost extra?
No. It is part of the product like every other feature. A board can make up to 5,000 automatic translations in 24 hours; anything beyond that waits for the next day.
Related pages
What is a feedback boardThe parts of a board, in any language.
Feedback trackerThe inbox where translated ideas are triaged.
Digital suggestion boxA private board for colleagues in several countries.
How to collect customer feedbackSeven steps, whatever the language.
Give your users an answer.
Kjerr is free during early access, with every feature included and no credit card. When paid plans arrive they will be priced per workspace, never per admin seat and never per tracked user, so the number of people who post, vote or comment never changes the bill.