# Kjerr

> Kjerr is a customer-feedback tool for collecting feature requests on a public board or in a widget on your own site, letting users vote, triaging feedback in one inbox, pulling feedback out of recorded customer calls with AI, scoring priorities on a team-only internal roadmap and notifying users by email when a request changes status or ships. It intentionally excludes help centers, AI-written replies and surveys beyond a single NPS card.

- Category: customer feedback tool
- Website: https://kjerr.io
- Pricing: Kjerr is free during early access, with every feature included and no credit card. When paid plans arrive they will be priced per workspace, never per admin seat and never per tracked user, so the number of people who post, vote or comment never changes the bill.
- Target customer: Product teams at SaaS companies of any size, from startups to enterprise, that want a public feedback board, a team-only roadmap scored with RICE, and reliable follow-up emails without a help-desk suite or a per-seat bill.
- Company: Kjerr, hello@kjerr.io
- Hosting: yourname.kjerr.io or your own domain (one CNAME record, automatic HTTPS); no self-hosted edition
- Board languages: English, Portuguese, Spanish, Chinese, German, French, Polish, Arabic, Korean, Italian, Romanian

## Pages

- [What is Kjerr](https://kjerr.io/what-is-kjerr)
- [Pricing](https://kjerr.io/pricing)
- [Feature request tool](https://kjerr.io/feature-request-tool): collecting, voting on and tracking feature requests
- [Public roadmap tool](https://kjerr.io/public-roadmap): the status roadmap, built from the feedback board
- [Changelog tool](https://kjerr.io/changelog-tool): Announcements: categories, email subscription, linked ideas
- [The customer feedback loop](https://kjerr.io/customer-feedback-loop): guide: the four stages and how to close the loop
- [Changelog examples](https://kjerr.io/changelog-examples): guide: four example entries, changelog vs release notes
- [Feature request template](https://kjerr.io/feature-request-template): guide: a copyable template and form advice
- [Feedback tracker](https://kjerr.io/feedback-tracker): the admin inbox: a personal queue per teammate, mentions, AI merge
- [Multilingual feedback](https://kjerr.io/multilingual-feedback): eleven board languages and automatic translation of ideas
- [Digital suggestion box](https://kjerr.io/digital-suggestion-box): a private board limited to a company's email domains
- [Customer feedback analysis](https://kjerr.io/customer-feedback-analysis): guide: five steps, the metrics, the Reports page
- [Bug report template](https://kjerr.io/bug-report-template): guide: a copyable template, an example, what to attach
- [Feedback analysis tool](https://kjerr.io/feedback-analysis-tool): Insights: observations, strengths and themes ranked by the people behind them
- [RICE prioritization](https://kjerr.io/rice-prioritization): the internal roadmap: RICE or custom-factor scores with votes, companies and MRR beside them
- [NPS survey tool](https://kjerr.io/nps-survey-tool): an in-app NPS card shown by the widget, with follow-ups per group and a report
- [Canny alternative](https://kjerr.io/canny-alternative)
- [Featurebase alternative](https://kjerr.io/featurebase-alternative)
- [Customer feedback tools](https://kjerr.io/customer-feedback-tools)
- [Aha! Ideas alternative](https://kjerr.io/aha-ideas-alternative)
- [Fider alternative](https://kjerr.io/fider-alternative)
- [Frill alternative](https://kjerr.io/frill-alternative)
- [Nolt alternative](https://kjerr.io/nolt-alternative)
- [Pendo alternative](https://kjerr.io/pendo-alternative)
- [Productboard alternative](https://kjerr.io/productboard-alternative)
- [Sleekplan alternative](https://kjerr.io/sleekplan-alternative)
- [Upvoty alternative](https://kjerr.io/upvoty-alternative)
- [UserJot alternative](https://kjerr.io/userjot-alternative)
- [UserVoice alternative](https://kjerr.io/uservoice-alternative)
- [Compare](https://kjerr.io/compare)
- [Feedback board](https://kjerr.io/feedback-board)
- [Collect customer feedback](https://kjerr.io/collect-customer-feedback)
- [Docs](https://kjerr.io/docs)

## Docs

- [REST API](https://kjerr.io/docs/api)
- [Widget](https://kjerr.io/docs/widget)
- [SSO & Identify](https://kjerr.io/docs/sso)
- [MCP server](https://kjerr.io/docs/mcp)
- [Team roles](https://kjerr.io/docs/roles)

## Knowledge base

The manual for teams that run a Kjerr board: [https://kjerr.io/help](https://kjerr.io/help).

- [Create your account and workspace](https://kjerr.io/help/create-your-workspace): Sign up, confirm your email, then name the workspace and pick its address. The board is live as soon as you do.
- [A tour of the admin](https://kjerr.io/help/tour-of-the-admin): What each item in the top bar is for, and where to find the workspace switcher, your profile and the public board.
- [Invite your team and choose roles](https://kjerr.io/help/invite-your-team): Invite colleagues by email, give each one of five roles, and change or remove them later. What each role can and cannot do.
- [Choose what your board shows](https://kjerr.io/help/board-sections): Switch the Ideas, Roadmap, Topic map and Announcements sections of your public board on or off.
- [Theme, text size and logo](https://kjerr.io/help/look-and-feel): Pick one of fifteen colour themes for your board, set the reading size and upload your logo.
- [Edit the idea form](https://kjerr.io/help/idea-form): Change what “Suggest an idea” asks: rename the fields, make them required, and add your own.
- [Set up topics](https://kjerr.io/help/topics): Topics are the public tags on ideas. Add, rename, reorder and colour them, and decide who may assign them.
- [Set up statuses and the roadmap](https://kjerr.io/help/statuses): Statuses say where an idea stands, and they are the columns of your roadmap. Rename, recolour, reorder and add your own.
- [Public, members-only and limited to your domain](https://kjerr.io/help/who-can-see-the-board): Decide who can read your board, who can sign in to it, and whether search engines and AI crawlers may index it.
- [Use your own domain](https://kjerr.io/help/custom-domain): Move the board from yourname.kjerr.io to an address like feedback.yourcompany.com with one DNS record. HTTPS is set up for you.
- [Put the board on your own site with the widget](https://kjerr.io/help/widget): A launcher on your website or in your app opens the board in a side panel, with a count of new announcements. Create it under Settings, paste two script tags.
- [Ask for a score with the NPS survey](https://kjerr.io/help/nps-survey): A card on your own site asks how likely people are to recommend you, 0 to 10, then why. Set it up under Settings, read the answers under Reports.
- [How ideas arrive](https://kjerr.io/help/how-ideas-arrive): The three ways an idea reaches your inbox: a customer posts it, a teammate adds it for them, or it is imported.
- [Add an idea or a vote for a customer](https://kjerr.io/help/add-an-idea-for-a-customer): Put a request that reached you by email, chat or phone on the board under the customer's name, or add their vote to an idea.
- [How visitors sign in](https://kjerr.io/help/how-visitors-sign-in): What a customer has to do before they can post, vote or comment, with and without single sign-on.
- [Screenshots and files](https://kjerr.io/help/attachments): What can be attached to an idea, a comment or a team reply: five files of up to 10 MB each, of sixteen types.
- [Board language and automatic translation](https://kjerr.io/help/board-language): Set the language of your board, let visitors pick their own, and have ideas, comments, statuses and topics translated automatically.
- [The inbox: My inbox, All ideas and Done](https://kjerr.io/help/the-inbox): How the three tabs work, what puts an idea in your personal queue and what takes it out again.
- [Search, filter and sort the inbox](https://kjerr.io/help/search-and-filter): Find an idea by its words, narrow the list by status or tag, change the order, and open the trash.
- [Tags and topics on an idea](https://kjerr.io/help/tags-and-topics): Tags are private to your team; topics are public. How to set both from the inbox.
- [Merge duplicate ideas](https://kjerr.io/help/merge-duplicates): Fold one idea into another so the votes add up in one place. What moves, what stays and who is told.
- [Find duplicates with AI merge](https://kjerr.io/help/ai-merge): Let a scan read the whole board and suggest groups of duplicate ideas. You review each one and decide.
- [Translate an idea](https://kjerr.io/help/translate-an-idea): Read an idea written in another language in your workspace's language, with the original kept beneath it.
- [Mentions, Follow and Mark done](https://kjerr.io/help/mentions-and-follow): Bring a colleague into an idea with an @-mention, keep an eye on an idea with Follow, and clear your queue with Mark done.
- [Edit, delete and restore an idea](https://kjerr.io/help/edit-delete-restore): Fix an idea's title or text, remove one from the board, mark spam, and bring a deleted idea back.
- [Keyboard shortcuts](https://kjerr.io/help/keyboard-shortcuts): The keys that move you through the inbox, set a status, start a reply and mark an idea done.
- [Change a status, with or without the email](https://kjerr.io/help/change-a-status): Set where an idea stands. Each change asks whether the author and voters should be emailed.
- [Public replies and internal notes](https://kjerr.io/help/reply-and-notes): Answer the customer in public with a reply, or leave context for your team with a note only they can see.
- [The emails your customers get](https://kjerr.io/help/customer-emails): Which emails a board sends to customers, who receives them, and the two switches that control them.
- [The public roadmap](https://kjerr.io/help/roadmap): How the roadmap is built from your statuses, what visitors can do on it and how to change its columns.
- [Prioritize with the internal roadmap](https://kjerr.io/help/internal-roadmap): A team-only table that scores ideas with RICE or your own factors, shows the votes and MRR behind each, draws the line where the budget ends and shares views.
- [Write and publish an announcement](https://kjerr.io/help/announcements): Post a product update to your board's changelog, link the ideas it answers and email your subscribers.
- [Users & Companies](https://kjerr.io/help/users-and-companies): See everyone who posted, voted or commented, what they did, and which company they belong to.
- [Merge, delete or export a person](https://kjerr.io/help/manage-a-person): Combine two profiles of the same person, remove someone's personal data, or download everything held about them.
- [Read the reports](https://kjerr.io/help/reports): What each chart on the Reports page counts, how to change the period, and how to get from a number to the ideas behind it.
- [Insights: what the feedback adds up to](https://kjerr.io/help/insights): Turn on Insights and your ideas are sorted into observations, strengths and themes, each ranked by the people behind it and linked to the ideas it came from.
- [The Topic map](https://kjerr.io/help/topic-map): A chart on your board that shows what the feedback is about, one slice per topic. How to switch it on and read it.
- [Connect an AI assistant](https://kjerr.io/help/connect-an-ai-assistant): Let Claude, ChatGPT, Cursor and other assistants read your board through the MCP server. Read-only, and off until you switch it on.
- [Use the API and webhooks](https://kjerr.io/help/api): Make a secret key so your own code can read and change the board, and add webhooks so your server hears about new ideas, status changes, comments and votes.
- [Turn customer calls into ideas with Fireflies, Fathom or tl;dv](https://kjerr.io/help/meeting-recorders): Connect your meeting recorder with its API key. Each recorded call arrives on the Meetings page with the feedback found in it, ready to add to the board.
- [AutoFlow: suggested ideas from your sources](https://kjerr.io/help/autoflow): AI reads your connected sources and suggests ideas and merges in one inbox. Review each one, or let it publish by itself. Free credits every month.
- [Your profile, password and notifications](https://kjerr.io/help/your-profile): Change your name, job title and password, and choose which emails Kjerr sends you about each workspace.
- [Log in and reset your password](https://kjerr.io/help/log-in): Where to log in, what to do when the password is gone, and what a “confirm your email first” message means.
- [Switch between and create workspaces](https://kjerr.io/help/workspaces): One account can hold up to ten workspaces, each a separate board. How to move between them and add another.
- [Delete or restore a workspace](https://kjerr.io/help/delete-or-restore-a-workspace): What deleting a workspace does, how to do it, and how an owner brings it back within 30 days.
- [Plan and billing](https://kjerr.io/help/billing): Where to see your plan, and how plan changes and invoices are handled.
- [Where every setting lives](https://kjerr.io/help/settings-map): Each page of Settings, who can open it, and the article that explains it.
- [Post an idea, vote and comment](https://kjerr.io/help/visitor-post-and-vote): For people using a Kjerr board: how to suggest an idea, vote for one, comment, and read the board in your language.
- [Your account and emails on a board](https://kjerr.io/help/visitor-account): For people using a Kjerr board: your display name, your password, what emails you get and how to stop them.

## Localized pages

The same facts in other languages. The English pages above are the reference.

- [Kjerr: tablica pomysłów i feedback od klientów](https://kjerr.io/pl/) (Polish)
- [Czym jest Kjerr? Narzędzie do zbierania feedbacku](https://kjerr.io/pl/czym-jest-kjerr) (Polish)
- [Cennik Kjerr: darmowe narzędzie do feedbacku](https://kjerr.io/pl/cennik) (Polish)
- [Darmowa alternatywa dla Canny: lżejsza i prostsza](https://kjerr.io/pl/alternatywa-dla-canny) (Polish)
- [Narzędzia do feedbacku od klientów: porównanie](https://kjerr.io/pl/narzedzia-do-feedbacku) (Polish)
- [Tablica pomysłów (feedback board): co to jest?](https://kjerr.io/pl/tablica-pomyslow) (Polish)
- [Jak zbierać feedback od klientów: 7 kroków](https://kjerr.io/pl/jak-zbierac-feedback-od-klientow) (Polish)
- [Feature request: narzędzie do próśb o funkcje](https://kjerr.io/pl/feature-requesty) (Polish)
- [Publiczna roadmapa produktu z głosów użytkowników](https://kjerr.io/pl/publiczna-roadmapa) (Polish)
- [Changelog produktu z e-mailami i linkami do próśb](https://kjerr.io/pl/changelog) (Polish)
- [Feedback loop: czym jest i jak domknąć pętlę](https://kjerr.io/pl/feedback-loop) (Polish)
- [Przykłady changelogów i changelog a release notes](https://kjerr.io/pl/przyklady-changelogow) (Polish)
- [Szablon feature request: skopiuj i nie rozbudowuj](https://kjerr.io/pl/szablon-feature-request) (Polish)
- [Zarządzanie feedbackiem ze skrzynką dla każdej osoby](https://kjerr.io/pl/zarzadzanie-feedbackiem) (Polish)
- [Wielojęzyczny feedback: jedna tablica, wiele języków](https://kjerr.io/pl/wielojezyczny-feedback) (Polish)
- [Skrzynka pomysłów online z głosami i odpowiedziami](https://kjerr.io/pl/skrzynka-pomyslow) (Polish)
- [Analiza feedbacku od klientów w pięciu krokach](https://kjerr.io/pl/analiza-feedbacku) (Polish)
- [Szablon bug report: skopiuj, razem z przykładem](https://kjerr.io/pl/szablon-bug-report) (Polish)
- [Narzędzie do analizy feedbacku: Insights w Kjerr](https://kjerr.io/pl/narzedzie-do-analizy-feedbacku) (Polish)
- [Priorytetyzacja RICE na Twojej tablicy pomysłów](https://kjerr.io/pl/priorytetyzacja-rice) (Polish)
- [Oprogramowanie do ankiet NPS w widżecie feedbacku](https://kjerr.io/pl/oprogramowanie-ankiet-nps) (Polish)
- [Kjerr: quadro de ideias e feedback de clientes](https://kjerr.io/pt/) (Portuguese)
- [O que é o Kjerr? Ferramenta de feedback de clientes](https://kjerr.io/pt/o-que-e-o-kjerr) (Portuguese)
- [Preços do Kjerr: ferramenta de feedback grátis](https://kjerr.io/pt/precos) (Portuguese)
- [Alternativa ao Canny grátis: mais leve e simples](https://kjerr.io/pt/alternativa-ao-canny) (Portuguese)
- [Ferramentas de feedback de clientes: comparativo](https://kjerr.io/pt/ferramentas-de-feedback) (Portuguese)
- [Quadro de feedback (feedback board): o que é?](https://kjerr.io/pt/quadro-de-feedback) (Portuguese)
- [Como coletar feedback de clientes: 7 passos](https://kjerr.io/pt/como-coletar-feedback-de-clientes) (Portuguese)
- [Feature request: ferramenta de pedidos de recursos](https://kjerr.io/pt/feature-requests) (Portuguese)
- [Roadmap público de produto feito dos votos](https://kjerr.io/pt/roadmap-publico) (Portuguese)
- [Changelog de produto com e-mail e pedidos vinculados](https://kjerr.io/pt/changelog) (Portuguese)
- [Ciclo de feedback: o que é e como fechar o ciclo](https://kjerr.io/pt/ciclo-de-feedback) (Portuguese)
- [Exemplos de changelog e changelog x release notes](https://kjerr.io/pt/exemplos-de-changelog) (Portuguese)
- [Modelo de feature request: copie e mantenha curto](https://kjerr.io/pt/modelo-de-feature-request) (Portuguese)
- [Gestão de feedback com caixa de entrada por pessoa](https://kjerr.io/pt/gestao-de-feedback) (Portuguese)
- [Feedback multilíngue: um quadro, onze idiomas](https://kjerr.io/pt/feedback-multilingue) (Portuguese)
- [Caixa de sugestões online com votação e respostas](https://kjerr.io/pt/caixa-de-sugestoes) (Portuguese)
- [Análise de feedback de clientes em cinco passos](https://kjerr.io/pt/analise-de-feedback) (Portuguese)
- [Modelo de bug report: copie e veja um exemplo](https://kjerr.io/pt/modelo-de-bug-report) (Portuguese)
- [Ferramenta de análise de feedback: a aba Insights](https://kjerr.io/pt/ferramenta-de-analise-de-feedback) (Portuguese)
- [Priorização RICE no seu quadro de feedback](https://kjerr.io/pt/priorizacao-rice) (Portuguese)
- [Software de pesquisa NPS no seu widget de feedback](https://kjerr.io/pt/software-pesquisa-nps) (Portuguese)
- [Kjerr: feedback de clientes y tablero de ideas](https://kjerr.io/es/) (Spanish)
- [¿Qué es Kjerr? Herramienta de feedback de clientes](https://kjerr.io/es/que-es-kjerr) (Spanish)
- [Precios de Kjerr: herramienta de feedback gratis](https://kjerr.io/es/precios) (Spanish)
- [Alternativa a Canny gratis, más ligera y sencilla](https://kjerr.io/es/alternativa-a-canny) (Spanish)
- [Herramientas de feedback de clientes: comparativa](https://kjerr.io/es/herramientas-de-feedback-de-clientes) (Spanish)
- [Tablero de ideas: qué es y qué hace uno bueno](https://kjerr.io/es/tablero-de-ideas) (Spanish)
- [Cómo recopilar feedback de clientes en 7 pasos](https://kjerr.io/es/como-recopilar-feedback-de-clientes) (Spanish)
- [Feature request: gestiona solicitudes de funciones](https://kjerr.io/es/feature-requests) (Spanish)
- [Roadmap público de producto hecho con votos reales](https://kjerr.io/es/roadmap-publico) (Spanish)
- [Changelog de producto con correos e ideas enlazadas](https://kjerr.io/es/changelog) (Spanish)
- [Feedback loop: qué es y cómo cerrar el ciclo](https://kjerr.io/es/feedback-loop) (Spanish)
- [Ejemplos de changelog y changelog vs. release notes](https://kjerr.io/es/ejemplos-de-changelog) (Spanish)
- [Plantilla de feature request: cópiala y sé breve](https://kjerr.io/es/plantilla-de-feature-request) (Spanish)
- [Gestión de feedback: una bandeja para cada miembro](https://kjerr.io/es/gestion-de-feedback) (Spanish)
- [Feedback multilingüe: un tablero, once idiomas](https://kjerr.io/es/feedback-multilingue) (Spanish)
- [Buzón de sugerencias digital con votos y respuestas](https://kjerr.io/es/buzon-de-sugerencias) (Spanish)
- [Análisis de feedback de clientes en cinco pasos](https://kjerr.io/es/analisis-de-feedback-de-clientes) (Spanish)
- [Plantilla de bug report: cópiala, con un ejemplo](https://kjerr.io/es/plantilla-de-bug-report) (Spanish)
- [Herramienta de análisis de feedback: Insights](https://kjerr.io/es/herramienta-de-analisis-de-feedback) (Spanish)
- [Priorización RICE en tu tablero de feedback](https://kjerr.io/es/priorizacion-rice) (Spanish)
- [Software de encuestas NPS en tu widget de feedback](https://kjerr.io/es/software-encuestas-nps) (Spanish)
- [Kjerr：用户反馈工具与产品反馈看板](https://kjerr.io/zh/) (Chinese)
- [Kjerr 是什么？轻量级用户反馈工具](https://kjerr.io/zh/what-is-kjerr) (Chinese)
- [Kjerr 定价：免费的用户反馈工具](https://kjerr.io/zh/pricing) (Chinese)
- [Canny 替代品：免费、更轻量的反馈看板](https://kjerr.io/zh/canny-alternative) (Chinese)
- [用户反馈工具对比：9 款工具怎么选](https://kjerr.io/zh/feedback-tools) (Chinese)
- [什么是用户反馈看板？组成与做法](https://kjerr.io/zh/feedback-board) (Chinese)
- [如何收集用户反馈：SaaS 团队的 7 个步骤](https://kjerr.io/zh/collect-feedback) (Chinese)
- [需求收集工具：功能投票、状态跟踪与邮件通知](https://kjerr.io/zh/feature-request-tool) (Chinese)
- [公开路线图：由用户反馈生成的产品路线图](https://kjerr.io/zh/public-roadmap) (Chinese)
- [更新日志工具：邮件订阅，关联用户需求](https://kjerr.io/zh/changelog-tool) (Chinese)
- [用户反馈闭环：是什么，怎样真正做到闭环](https://kjerr.io/zh/feedback-loop) (Chinese)
- [更新日志示例，及更新日志与发布说明的区别](https://kjerr.io/zh/changelog-examples) (Chinese)
- [功能需求模板：可直接复制，越短越好](https://kjerr.io/zh/feature-request-template) (Chinese)
- [反馈跟踪工具：每位成员都有自己的收件箱](https://kjerr.io/zh/feedback-tracker) (Chinese)
- [多语言反馈：一块看板，十一种语言](https://kjerr.io/zh/multilingual-feedback) (Chinese)
- [在线意见箱：能投票，每条建议都有答复](https://kjerr.io/zh/suggestion-box) (Chinese)
- [用户反馈分析：经得起推敲的五个步骤](https://kjerr.io/zh/feedback-analysis) (Chinese)
- [Bug 报告模板：可直接复制，附示例](https://kjerr.io/zh/bug-report-template) (Chinese)
- [反馈分析工具：看板自带的 Insights](https://kjerr.io/zh/feedback-analysis-tool) (Chinese)
- [RICE 优先级排序：内置在反馈看板里](https://kjerr.io/zh/rice-prioritization) (Chinese)
- [NPS 调查软件：内置在反馈小组件里](https://kjerr.io/zh/nps-diaocha-ruanjian) (Chinese)
- [Kjerr: Kundenfeedback mit Feedback-Board und Roadmap](https://kjerr.io/de/) (German)
- [Was ist Kjerr? Das schlanke Kundenfeedback-Tool](https://kjerr.io/de/was-ist-kjerr) (German)
- [Kjerr-Preise: kostenloses Feedback-Tool für Teams](https://kjerr.io/de/preise) (German)
- [Canny Alternative: kostenlos, schlank, ohne Ballast](https://kjerr.io/de/canny-alternative) (German)
- [Kundenfeedback-Software: Feedback-Tools im Vergleich](https://kjerr.io/de/kundenfeedback-software) (German)
- [Feedback-Board: Was ist das und was gehört dazu?](https://kjerr.io/de/feedback-board) (German)
- [Kundenfeedback sammeln: 7 Schritte für SaaS-Teams](https://kjerr.io/de/kundenfeedback-sammeln) (German)
- [Feature-Request-Tool: Wünsche sammeln und abstimmen](https://kjerr.io/de/feature-request-tool) (German)
- [Öffentliche Produkt-Roadmap aus Nutzerstimmen](https://kjerr.io/de/oeffentliche-produkt-roadmap) (German)
- [Changelog-Tool mit E-Mail-Abo und verknüpften Ideen](https://kjerr.io/de/changelog-tool) (German)
- [Feedback-Loop: die Feedbackschleife schließen](https://kjerr.io/de/feedback-loop) (German)
- [Changelog-Beispiele und Changelog vs. Release Notes](https://kjerr.io/de/changelog-beispiele) (German)
- [Feature-Request-Vorlage: Template zum Kopieren](https://kjerr.io/de/feature-request-vorlage) (German)
- [Feedback-Management mit Inbox für jedes Teammitglied](https://kjerr.io/de/feedback-management) (German)
- [Mehrsprachiges Feedback: ein Board, elf Sprachen](https://kjerr.io/de/mehrsprachiges-feedback) (German)
- [Digitaler Ideenbriefkasten mit Voting und Antworten](https://kjerr.io/de/digitaler-ideenbriefkasten) (German)
- [Kundenfeedback-Analyse: fünf Schritte zum Auswerten](https://kjerr.io/de/kundenfeedback-analyse) (German)
- [Fehlerbericht-Vorlage: Bug Report zum Kopieren](https://kjerr.io/de/fehlerbericht-vorlage) (German)
- [Feedback-Analytics: Insights aus Ihrem Board](https://kjerr.io/de/feedback-analytics) (German)
- [RICE-Priorisierung auf Ihrem Feedback-Board](https://kjerr.io/de/rice-priorisierung) (German)
- [NPS-Umfrage-Software in Ihrem Feedback-Widget](https://kjerr.io/de/nps-umfrage-software) (German)
- [Kjerr, l’outil de feedback client qui répond](https://kjerr.io/fr/) (French)
- [Qu’est-ce que Kjerr ? Un outil de feedback client](https://kjerr.io/fr/qu-est-ce-que-kjerr) (French)
- [Tarifs Kjerr : un outil de feedback client gratuit](https://kjerr.io/fr/tarifs) (French)
- [Alternative à Canny gratuite, simple et légère](https://kjerr.io/fr/alternative-a-canny) (French)
- [Outils de feedback client : le comparatif honnête](https://kjerr.io/fr/outils-feedback-client) (French)
- [Feedback board : la boîte à idées de vos clients](https://kjerr.io/fr/feedback-board) (French)
- [Comment recueillir les retours clients : 7 étapes](https://kjerr.io/fr/recueillir-retours-clients) (French)
- [Demandes de fonctionnalités : l’outil qui répond](https://kjerr.io/fr/demandes-de-fonctionnalites) (French)
- [Roadmap publique : l’outil roadmap né des votes](https://kjerr.io/fr/roadmap-publique) (French)
- [Changelog produit : e-mails et demandes liées](https://kjerr.io/fr/changelog) (French)
- [Boucle de feedback client : comment la boucler](https://kjerr.io/fr/boucle-de-feedback) (French)
- [Exemples de changelog, et changelog ou release notes](https://kjerr.io/fr/exemples-de-changelog) (French)
- [Modèle de demande de fonctionnalité à copier](https://kjerr.io/fr/modele-demande-de-fonctionnalite) (French)
- [Gestion des retours clients : le suivi en équipe](https://kjerr.io/fr/gestion-des-retours-clients) (French)
- [Feedback multilingue : un tableau, onze langues](https://kjerr.io/fr/feedback-multilingue) (French)
- [Boîte à idées en ligne, avec votes et réponses](https://kjerr.io/fr/boite-a-idees) (French)
- [Analyse des retours clients en cinq étapes](https://kjerr.io/fr/analyse-des-retours-clients) (French)
- [Modèle de rapport de bug à copier, avec un exemple](https://kjerr.io/fr/modele-rapport-de-bug) (French)
- [Outil d’analyse de feedback : l’onglet Insights](https://kjerr.io/fr/outil-analyse-de-feedback) (French)
- [La priorisation RICE sur votre feedback board](https://kjerr.io/fr/priorisation-rice) (French)
- [Logiciel d’enquête NPS dans votre widget de feedback](https://kjerr.io/fr/logiciel-enquete-nps) (French)
- [Kjerr: لوحة آراء العملاء مع تصويت وخارطة طريق](https://kjerr.io/ar/) (Arabic)
- [ما هو Kjerr؟ أداة آراء العملاء الخفيفة لفرق المنتج](https://kjerr.io/ar/what-is-kjerr) (Arabic)
- [أسعار Kjerr: أداة آراء العملاء مجانية بكل الميزات](https://kjerr.io/ar/pricing) (Arabic)
- [بديل Canny مجاني وأخف: لوحة أفكار وخارطة طريق](https://kjerr.io/ar/canny-alternative) (Arabic)
- [أدوات آراء العملاء: مقارنة صريحة بين تسع أدوات](https://kjerr.io/ar/customer-feedback-tools) (Arabic)
- [لوحة آراء العملاء (feedback board): ما هي وما فيها؟](https://kjerr.io/ar/feedback-board) (Arabic)
- [كيفية جمع آراء العملاء في 7 خطوات لفرق SaaS](https://kjerr.io/ar/collect-customer-feedback) (Arabic)
- [طلبات الميزات: أداة لجمعها والتصويت عليها ومتابعتها](https://kjerr.io/ar/feature-requests) (Arabic)
- [خارطة طريق عامة للمنتج مبنية من أصوات المستخدمين](https://kjerr.io/ar/public-roadmap) (Arabic)
- [سجل تغييرات (changelog) للمنتج مع بريد وأفكار مرتبطة](https://kjerr.io/ar/changelog) (Arabic)
- [Feedback loop: حلقة التغذية الراجعة وكيف تغلقها](https://kjerr.io/ar/feedback-loop) (Arabic)
- [أمثلة changelog تستحق النسخ، والفرق عن release notes](https://kjerr.io/ar/changelog-examples) (Arabic)
- [نموذج طلب ميزة جاهز للنسخ: ستة أسئلة عن المشكلة](https://kjerr.io/ar/feature-request-template) (Arabic)
- [إدارة آراء العملاء مع صندوق وارد لكل عضو في الفريق](https://kjerr.io/ar/feedback-management) (Arabic)
- [Feedback متعدد اللغات: لوحة واحدة بإحدى عشرة لغة](https://kjerr.io/ar/multilingual-feedback) (Arabic)
- [صندوق اقتراحات إلكتروني مع تصويت وردود بالبريد](https://kjerr.io/ar/suggestion-box) (Arabic)
- [تحليل آراء العملاء في خمس خطوات وما يستحق القياس](https://kjerr.io/ar/feedback-analysis) (Arabic)
- [نموذج bug report جاهز للنسخ مع مثال مكتمل للمطوّرين](https://kjerr.io/ar/bug-report-template) (Arabic)
- [أداة تحليل آراء العملاء: Insights في Kjerr مع الدليل](https://kjerr.io/ar/feedback-analysis-tool) (Arabic)
- [ترتيب الأولويات بـ RICE على لوحة آراء العملاء](https://kjerr.io/ar/rice-prioritization) (Arabic)
- [برنامج استبيان NPS داخل ويدجت الملاحظات لديك](https://kjerr.io/ar/barnamaj-istibyan-nps) (Arabic)
- [Kjerr: 고객 피드백 보드와 로드맵](https://kjerr.io/ko/) (Korean)
- [Kjerr란? 가벼운 고객 피드백 툴](https://kjerr.io/ko/what-is-kjerr) (Korean)
- [Kjerr 요금제: 무료 고객 피드백 툴](https://kjerr.io/ko/pricing) (Korean)
- [Canny 대안: 무료이고 더 가벼운 피드백 보드](https://kjerr.io/ko/canny-alternative) (Korean)
- [고객 피드백 툴 비교: 9가지 툴](https://kjerr.io/ko/feedback-tools) (Korean)
- [피드백 보드란? 구성 요소와 좋은 보드의 조건](https://kjerr.io/ko/feedback-board) (Korean)
- [고객 피드백 수집 방법: 효과 있는 7단계](https://kjerr.io/ko/collect-feedback) (Korean)
- [기능 요청 툴: 투표, 상태, 이메일 알림](https://kjerr.io/ko/feature-request-tool) (Korean)
- [공개 로드맵: 사용자 투표로 만드는 제품 로드맵](https://kjerr.io/ko/public-roadmap) (Korean)
- [체인지로그 툴: 업데이트 노트와 이메일 구독](https://kjerr.io/ko/changelog-tool) (Korean)
- [피드백 루프란? 뜻과 루프를 닫는 방법](https://kjerr.io/ko/feedback-loop) (Korean)
- [체인지로그 예시와 릴리스 노트의 차이](https://kjerr.io/ko/changelog-examples) (Korean)
- [기능 요청 템플릿: 복사해서 쓰는 6가지 질문](https://kjerr.io/ko/feature-request-template) (Korean)
- [피드백 관리 툴: 팀원마다 자기 인박스](https://kjerr.io/ko/feedback-tracker) (Korean)
- [다국어 피드백: 보드 하나, 11개 언어](https://kjerr.io/ko/multilingual-feedback) (Korean)
- [온라인 건의함: 투표와 답변이 있는 건의함](https://kjerr.io/ko/suggestion-box) (Korean)
- [고객 피드백 분석: 5단계와 봐야 할 지표](https://kjerr.io/ko/feedback-analysis) (Korean)
- [버그 리포트 템플릿: 복사해서 쓰는 예시 포함](https://kjerr.io/ko/bug-report-template) (Korean)
- [피드백 분석 툴: 보드에 내장된 Insights](https://kjerr.io/ko/feedback-analysis-tool) (Korean)
- [RICE 우선순위, 피드백 보드 안에서](https://kjerr.io/ko/rice-prioritization) (Korean)
- [NPS 설문 소프트웨어, 피드백 위젯 안에](https://kjerr.io/ko/nps-seolmun-sopeuteuweeo) (Korean)
- [Kjerr: feedback clienti con board, voti e roadmap](https://kjerr.io/it/) (Italian)
- [Cos’è Kjerr? Uno strumento di feedback leggero](https://kjerr.io/it/cos-e-kjerr) (Italian)
- [Prezzi di Kjerr: strumento di feedback gratuito](https://kjerr.io/it/prezzi) (Italian)
- [Alternativa a Canny gratuita: più leggera e semplice](https://kjerr.io/it/alternativa-a-canny) (Italian)
- [Strumenti di feedback clienti: un confronto onesto](https://kjerr.io/it/strumenti-di-feedback) (Italian)
- [Feedback board: cos’è e cosa fa una buona bacheca](https://kjerr.io/it/feedback-board) (Italian)
- [Come raccogliere feedback dai clienti: 7 passi](https://kjerr.io/it/come-raccogliere-feedback-dai-clienti) (Italian)
- [Feature request: lo strumento per raccoglierle](https://kjerr.io/it/feature-request) (Italian)
- [Roadmap pubblica di prodotto dai voti degli utenti](https://kjerr.io/it/roadmap-pubblica) (Italian)
- [Changelog di prodotto con email e idee collegate](https://kjerr.io/it/changelog) (Italian)
- [Feedback loop: cos’è e come chiudere il ciclo](https://kjerr.io/it/feedback-loop) (Italian)
- [Esempi di changelog e changelog vs release notes](https://kjerr.io/it/esempi-di-changelog) (Italian)
- [Template feature request: copialo e tienilo corto](https://kjerr.io/it/template-feature-request) (Italian)
- [Gestione del feedback con un’inbox per ogni persona](https://kjerr.io/it/gestione-del-feedback) (Italian)
- [Feedback multilingue: una board, undici lingue](https://kjerr.io/it/feedback-multilingue) (Italian)
- [Cassetta dei suggerimenti digitale: voti e risposte](https://kjerr.io/it/cassetta-dei-suggerimenti) (Italian)
- [Analisi del feedback dei clienti in cinque passi](https://kjerr.io/it/analisi-del-feedback) (Italian)
- [Template bug report: copialo, con un esempio](https://kjerr.io/it/template-bug-report) (Italian)
- [Strumento di analisi del feedback: Insights in Kjerr](https://kjerr.io/it/strumento-di-analisi-del-feedback) (Italian)
- [Prioritizzazione RICE sulla tua feedback board](https://kjerr.io/it/prioritizzazione-rice) (Italian)
- [Software per sondaggi NPS nel tuo widget di feedback](https://kjerr.io/it/software-sondaggi-nps) (Italian)
- [Kjerr: feedback de la clienți și panou de idei](https://kjerr.io/ro/) (Romanian)
- [Ce este Kjerr? Instrument de feedback de la clienți](https://kjerr.io/ro/ce-este-kjerr) (Romanian)
- [Prețuri Kjerr: instrument de feedback gratuit](https://kjerr.io/ro/preturi) (Romanian)
- [Alternativă la Canny, gratuită și mai simplă](https://kjerr.io/ro/alternativa-la-canny) (Romanian)
- [Instrumente de feedback de la clienți: comparație](https://kjerr.io/ro/instrumente-de-feedback) (Romanian)
- [Panou de feedback (feedback board): ce este?](https://kjerr.io/ro/panou-de-feedback) (Romanian)
- [Cum să colectezi feedback de la clienți: 7 pași](https://kjerr.io/ro/cum-sa-colectezi-feedback-de-la-clienti) (Romanian)
- [Feature request: cererile utilizatorilor, cu voturi](https://kjerr.io/ro/feature-request) (Romanian)
- [Roadmap public construit din voturile utilizatorilor](https://kjerr.io/ro/roadmap-public) (Romanian)
- [Changelog de produs cu e-mailuri și idei conectate](https://kjerr.io/ro/changelog) (Romanian)
- [Feedback loop: ce este și cum închizi bucla](https://kjerr.io/ro/feedback-loop) (Romanian)
- [Exemple de changelog și changelog vs. release notes](https://kjerr.io/ro/exemple-de-changelog) (Romanian)
- [Șablon de feature request: copiază-l, nu-l lungi](https://kjerr.io/ro/sablon-feature-request) (Romanian)
- [Gestionarea feedbackului: un inbox pentru fiecare](https://kjerr.io/ro/gestionarea-feedbackului) (Romanian)
- [Feedback multilingv: un panou, toate limbile tale](https://kjerr.io/ro/feedback-multilingv) (Romanian)
- [Cutie de sugestii online cu voturi și răspunsuri](https://kjerr.io/ro/cutie-de-sugestii-online) (Romanian)
- [Analiza feedbackului de la clienți în cinci pași](https://kjerr.io/ro/analiza-feedbackului) (Romanian)
- [Șablon de bug report: copiază-l, cu exemplu inclus](https://kjerr.io/ro/sablon-bug-report) (Romanian)
- [Instrument de analiză a feedbackului: Insights](https://kjerr.io/ro/instrument-de-analiza-a-feedbackului) (Romanian)
- [Prioritizare RICE pe panoul tău de feedback](https://kjerr.io/ro/prioritizare-rice) (Romanian)
- [Software de sondaj NPS în widgetul tău de feedback](https://kjerr.io/ro/software-sondaj-nps) (Romanian)

## Features

- Feedback board: A public board at yourname.kjerr.io where customers submit ideas, vote, comment and attach screenshots and files. Reading and searching need no account.
- Duplicate detection and merge: Similar ideas appear while someone types a title, with a vote button beside each. Admins merge duplicates: votes de-duplicate, comments move and the old URL redirects.
- AI merge: A scan reads every idea on the board and suggests groups of duplicates with their full text. A teammate picks the idea to keep and approves or dismisses each suggestion; nothing merges on its own.
- Insights: With a switch per board, AI reads every idea and the customers' comments on it and sorts what they say into observations (problems and requests), strengths (what people value) and themes, ranked by how many distinct people are behind each. Every count opens the ideas and quotes it came from.
- Roadmap: Ideas grouped by status in four columns: Under consideration, Planned, In Development and Shipped. Statuses can be renamed, recoloured and reordered, and each visitor sorts the columns by most voted or newest.
- Announcements (changelog): Product update posts with categories, emoji reactions, comments, search by text and date, and a verified email subscription.
- Close-the-loop emails: A status change or an admin reply emails the idea's author and every voter under your workspace name, with a one-click unsubscribe. Votes never send email, and a teammate can change a status without the email when it is only housekeeping.
- Admin inbox: One triage screen for the team and a personal queue for each teammate: My inbox, All ideas and Done. Follow an idea, @-mention a colleague, and work with keyboard shortcuts, replies with attachments, internal notes, private tags and drafts that survive a misclick.
- Users & Companies: Everyone who posted, voted or commented, with their activity, company, plan and MRR from Identify claims. Saved segments, merge with undo, GDPR delete, JSON export.
- Reports: Feedback volume over time and by source, time to ship, awaiting-response counts, breakdowns by status, topic and source, top submitters and top responders. Every chart links into the inbox and exports CSV and PNG.
- Workspaces: One login, up to ten separate workspaces, each with its own board, inbox, team and settings. Deleted workspaces can be restored for 30 days.
- Team roles: Six roles from Owner to Read-only, with a public permission matrix at /docs/roles, invitations by email and an audit log.
- Single sign-on and Identify: Your product signs an HS256 JWT and users arrive on the board logged in, carrying company, plan, MRR, language and country. The same claims can be posted server to server.
- Widget: A launcher on your own site, a badge, a button or a side tab, opens the board in a side panel: ideas, roadmap and announcements, with a count of unread announcements. Two script tags to install, six colour palettes, your own CSS, and several widgets per workspace.
- NPS survey: A card the widget shows on your own site: how likely are you to recommend us, 0 to 10, then one follow-up worded for promoters, passives or detractors. Delay, page rules, who is asked and the cadence are yours to set; Reports shows the score, the split, the trend and every comment, and a detractor's answer can email the team.
- Custom domain: Put the board on your own address, like feedback.yourcompany.com: one CNAME record, a free HTTPS certificate fetched automatically, and the yourname.kjerr.io address keeps working and sends visitors over.
- API and webhooks: A REST API at /api/v1 reads and changes ideas, statuses, comments, votes, people, companies, topics and announcements with a secret key from Settings → API; read-only keys too. Signed webhooks (Standard Webhooks) tell your server when an idea, comment or vote changes.
- Internal roadmap: Team-only roadmaps, one or several, that score ideas with RICE (Reach × Impact × Confidence ÷ Effort) or factors and weights you define, with the votes, companies and MRR behind each idea beside the score. An effort budget draws the line where it runs out; AI can propose scores a teammate applies or dismisses; saved views share as read-only links. Nothing on it is shown to customers.
- Topics: Public tags voters put on ideas, with a per-idea limit and a rule for who may assign them. Optional colour-coding from 52 colours, and an optional Topic map section that charts how many ideas each topic holds.
- Idea form: The Suggest an idea form is yours to edit: labels, placeholders, which fields are required, and up to eight extra one-line or paragraph fields beside the title and details.
- Board access and crawling: Each board is public or members-only, can limit sign-in to your own email domains, and chooses whether search engines, AI crawlers, or nobody may index it.
- Themes and languages: Fifteen colour themes, four text sizes, and a board language of English, Portuguese, Spanish, Chinese, German, French, Polish, Arabic, Korean, Italian or Romanian that each visitor can switch.
- Automatic translation: Ideas are translated into all eleven board languages as they are added, so each visitor reads the board in their own language. Comments, topic names and status names can be translated too. Switches per workspace, off by default.
- Screenshots and files: Up to five files of 10 MB each on any idea or comment: images, PDF, EML, TXT, LOG, CSV, JSON, HAR, ZIP, DOCX, XLSX, PPTX and MP4. Images can be pasted or dropped.
- Imports: Ideas from a Canny CSV export keep their dates, votes, statuses and authors. A changelog from AnnounceKit moves over post by post with its text, category, publication date and pictures; drafts stay drafts. Both are loaded for you by a person at Kjerr.
- MCP server: Claude, ChatGPT, Codex, GitHub Copilot, Cursor, Microsoft Copilot and other MCP clients connect to https://kjerr.io/mcp with OAuth 2.1 and read ideas, votes, comments and statistics through seven read-only tools. Switched on per workspace under Settings → Integrations.
- Meeting recorders: Fireflies, Fathom and tl;dv connect with their API key. Kjerr pulls each recorded meeting with its summary, action items and transcript, and AI lists the feedback customers gave in it; a teammate adds each point to the board as an idea, or skips it.
- AutoFlow: AI reads the connected sources and suggests ideas (new features, bugs, pricing, usability) and duplicate merges in one inbox, reviewed by a teammate or published automatically with Undo. One credit per meeting read or duplicate check, from a free monthly allowance.

## Integrations

- A REST API at /api/v1 with secret keys (read-only or read and write), 10 calls a second per key
- Signed webhooks for idea, comment and vote events, retried for about 18 hours
- Single sign-on with a signed JWT from your own product
- Identify API: POST /api/v1/identify with company, plan and MRR
- A JavaScript SDK (sdk.js) that signs board links from your app
- A website widget (widget.js): a launcher that opens the board in a side panel on your own site
- An MCP server at /mcp (OAuth 2.1, read-only) for Claude, ChatGPT, Codex, Copilot, Cursor and other AI clients
- Import from a Canny CSV export or an AnnounceKit changelog, loaded for you

## Not included, by design

- Dates, ETAs or scores on the public roadmap (those live on the team-only internal roadmap; customers see statuses)
- Dropdown, number or date fields on ideas (the idea form takes one-line and paragraph fields)
- Surveys other than NPS: no polls, CSAT or custom questionnaires
- A help center or knowledge base
- AI that writes to your customers: no auto-tagging, generated replies or support agent. AI does five jobs: suggesting duplicates for a teammate to approve, translating, sorting feedback into Insights that link back to every idea they count, proposing RICE scores on the internal roadmap, and AutoFlow, which reads recorded customer calls and suggests ideas and merges (your own AI assistant can read the board through the MCP server)
- Built-in apps for Jira, Linear, Slack, Zapier, Intercom, Zendesk, HubSpot or Salesforce (the REST API, signed webhooks and the MCP server connect them today)