The free Canny alternative,
with AI and no tracked users.

Comparing Canny alternatives? Kjerr is a free alternative to Canny with the same core: a feedback board with voting, duplicate merging, a public roadmap, a changelog and emails that tell users when their request ships, plus a team-only roadmap scored with RICE, a website widget, single sign-on and AutoFlow, an AI that pulls feedback out of recorded customer calls the way Canny Autopilot does. It is never priced by tracked users, so an active community never raises the bill.

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Canny and Kjerr, side by side

CannyKjerr
What it isCustomer feedback platform with feedback boards, prioritization, roadmap, changelog and Autopilot AIcustomer feedback tool: board, voting, inbox, roadmaps, changelog, emails, widget and AutoFlow AI
Pricing modelFree (25 tracked users); Pro from $79/month billed yearly, scaling with tracked users, and people Autopilot finds count too; Business customFree: every feature. Any future paid plan is per workspace, never per seat or tracked user
RoadmapPublic and private roadmaps with prioritization scoring and date estimatesPublic: ideas by status in four columns, no dates. Internal: team-only, scored with RICE or your own factors, with MRR beside each score and an effort budget line
AI feedback discoveryAutopilot reads Intercom, Zendesk, Help Scout, Gong, app stores, review sites and moreAutoFlow reads Fireflies, Fathom and tl;dv call recordings and suggests feature requests, bugs, pricing and usability points, with the quote each came from; manual review or automatic with Undo; free monthly allowance
Other AIDeduplication, smart replies, comment summariesAI merge across the whole board, Insights ranked by the people behind each theme, AI-proposed RICE scores, translation. No AI-written replies to customers
Board languagesContent translation into 14 languages on paid plans; Canny's own interface is English-onlyThe board interface in 11 languages, chosen per visitor, plus translation of ideas, comments, topics and statuses, on the free plan
IntegrationsJira, Linear, ClickUp, Asana, GitHub, Slack, Intercom, Zendesk, HubSpot, Salesforce, Zapier, API and webhooksREST API, signed webhooks, MCP server, SSO, Identify API, JS SDK, Fireflies, Fathom and tl;dv; no built-in Jira, Linear, Slack or CRM apps
Website widgetYesYes: a badge, button or side tab opens the board, roadmap and announcements in a side panel
Single sign-onListed with the Business planEvery workspace, with a signed JWT from your product
Custom fieldsYesText fields on the idea form, up to eight of your own; no dropdown, number or date fields
Custom domainYesYes, on every workspace, with automatic HTTPS
Who askedUser segmentation, sort by MRR impactUsers & Companies with company, plan and MRR from Identify
Close the loopStatus update emailsStatus and reply emails to author and every voter, one-click unsubscribe
Multiple productsMultiple boards per companyUp to 10 separate workspaces per login
Import—Canny CSV export, keeping dates, votes, statuses and authors; an AnnounceKit changelog with its pictures

Competitor prices and plan names are as published on their own pricing pages on 15 September 2026 and may have changed since; the linked page is the authority. Source: canny.io/pricing.

The "Close the loop" row is the one Kjerr is built around: see how closing the loop works. For the rest of the field, read the free customer feedback tools roundup or open the side-by-side comparison hub. Also weighing Featurebase? See the Featurebase alternative page.

Choose Kjerr if

  • Your bill should not grow with the number of people who post, vote or comment.
  • You want AI to pull feedback out of your customer calls without paying per user it finds.
  • You need SSO, translation and a custom domain without an enterprise plan.
  • Your customers speak more than one language and should see the whole board in theirs.
  • You want RICE scoring with the votes and MRR beside it, without a scoring framework to configure first.
  • You want every page crawlable, fast and working without JavaScript.

Choose Canny if

  • You show customers dated roadmaps with estimates.
  • You need a built-in two-way sync with Jira, Linear, Slack or your CRM.
  • You want AI to read Intercom or Zendesk conversations and write replies for you.

What you get with Kjerr

Feedback boardA public board at yourname.kjerr.io where customers submit ideas, vote, comment and attach screenshots and files. Reading and searching need no account.
Duplicate detection and mergeSimilar ideas appear while someone types a title, with a vote button beside each. Admins merge duplicates: votes de-duplicate, comments move and the old URL redirects.
AI mergeA scan reads every idea on the board and suggests groups of duplicates with their full text. A teammate picks the idea to keep and approves or dismisses each suggestion; nothing merges on its own.
InsightsWith a switch per board, AI reads every idea and the customers' comments on it and sorts what they say into observations (problems and requests), strengths (what people value) and themes, ranked by how many distinct people are behind each. Every count opens the ideas and quotes it came from.
RoadmapIdeas grouped by status in four columns: Under consideration, Planned, In Development and Shipped. Statuses can be renamed, recoloured and reordered, and each visitor sorts the columns by most voted or newest.
Announcements (changelog)Product update posts with categories, emoji reactions, comments, search by text and date, and a verified email subscription.
Close-the-loop emailsA status change or an admin reply emails the idea's author and every voter under your workspace name, with a one-click unsubscribe. Votes never send email, and a teammate can change a status without the email when it is only housekeeping.
Admin inboxOne triage screen for the team and a personal queue for each teammate: My inbox, All ideas and Done. Follow an idea, @-mention a colleague, and work with keyboard shortcuts, replies with attachments, internal notes, private tags and drafts that survive a misclick.
Users & CompaniesEveryone who posted, voted or commented, with their activity, company, plan and MRR from Identify claims. Saved segments, merge with undo, GDPR delete, JSON export.
ReportsFeedback volume over time and by source, time to ship, awaiting-response counts, breakdowns by status, topic and source, top submitters and top responders. Every chart links into the inbox and exports CSV and PNG.
WorkspacesOne login, up to ten separate workspaces, each with its own board, inbox, team and settings. Deleted workspaces can be restored for 30 days.
Team rolesSix roles from Owner to Read-only, with a public permission matrix at /docs/roles, invitations by email and an audit log.
Single sign-on and IdentifyYour product signs an HS256 JWT and users arrive on the board logged in, carrying company, plan, MRR, language and country. The same claims can be posted server to server.
WidgetA launcher on your own site, a badge, a button or a side tab, opens the board in a side panel: ideas, roadmap and announcements, with a count of unread announcements. Two script tags to install, six colour palettes, your own CSS, and several widgets per workspace.
NPS surveyA card the widget shows on your own site: how likely are you to recommend us, 0 to 10, then one follow-up worded for promoters, passives or detractors. Delay, page rules, who is asked and the cadence are yours to set; Reports shows the score, the split, the trend and every comment, and a detractor's answer can email the team.
Custom domainPut the board on your own address, like feedback.yourcompany.com: one CNAME record, a free HTTPS certificate fetched automatically, and the yourname.kjerr.io address keeps working and sends visitors over.
API and webhooksA REST API at /api/v1 reads and changes ideas, statuses, comments, votes, people, companies, topics and announcements with a secret key from Settings → API; read-only keys too. Signed webhooks (Standard Webhooks) tell your server when an idea, comment or vote changes.
Internal roadmapTeam-only roadmaps, one or several, that score ideas with RICE (Reach × Impact × Confidence ÷ Effort) or factors and weights you define, with the votes, companies and MRR behind each idea beside the score. An effort budget draws the line where it runs out; AI can propose scores a teammate applies or dismisses; saved views share as read-only links. Nothing on it is shown to customers.
TopicsPublic tags voters put on ideas, with a per-idea limit and a rule for who may assign them. Optional colour-coding from 52 colours, and an optional Topic map section that charts how many ideas each topic holds.
Idea formThe Suggest an idea form is yours to edit: labels, placeholders, which fields are required, and up to eight extra one-line or paragraph fields beside the title and details.
Board access and crawlingEach board is public or members-only, can limit sign-in to your own email domains, and chooses whether search engines, AI crawlers, or nobody may index it.
Themes and languagesFifteen colour themes, four text sizes, and a board language of English, Portuguese, Spanish, Chinese, German, French, Polish, Arabic, Korean, Italian or Romanian that each visitor can switch.
Automatic translationIdeas are translated into all eleven board languages as they are added, so each visitor reads the board in their own language. Comments, topic names and status names can be translated too. Switches per workspace, off by default.
Screenshots and filesUp to five files of 10 MB each on any idea or comment: images, PDF, EML, TXT, LOG, CSV, JSON, HAR, ZIP, DOCX, XLSX, PPTX and MP4. Images can be pasted or dropped.
ImportsIdeas from a Canny CSV export keep their dates, votes, statuses and authors. A changelog from AnnounceKit moves over post by post with its text, category, publication date and pictures; drafts stay drafts. Both are loaded for you by a person at Kjerr.
MCP serverClaude, ChatGPT, Codex, GitHub Copilot, Cursor, Microsoft Copilot and other MCP clients connect to https://kjerr.io/mcp with OAuth 2.1 and read ideas, votes, comments and statistics through seven read-only tools. Switched on per workspace under Settings → Integrations.
Meeting recordersFireflies, Fathom and tl;dv connect with their API key. Kjerr pulls each recorded meeting with its summary, action items and transcript, and AI lists the feedback customers gave in it; a teammate adds each point to the board as an idea, or skips it.
AutoFlowAI reads the connected sources and suggests ideas (new features, bugs, pricing, usability) and duplicate merges in one inbox, reviewed by a teammate or published automatically with Undo. One credit per meeting read or duplicate check, from a free monthly allowance.

Questions, answered plainly.

What is a free alternative to Canny without tracked-user pricing?

Kjerr is a free alternative to Canny with the same core: a feedback board with voting, duplicate merging, a public roadmap, a changelog and emails that tell users when their request ships, plus a team-only roadmap scored with RICE, a website widget, single sign-on and AutoFlow, an AI that pulls feedback out of recorded customer calls the way Canny Autopilot does. It is never priced by tracked users, so an active community never raises the bill.

Can I move my Canny boards to Kjerr?

Yes. Export your boards from Canny as CSV and send the file to hello@kjerr.io. The import keeps each idea's created date, vote count, status and author, and re-running it never duplicates a row.

What does Canny have that Kjerr does not?

Date estimates on the roadmap customers see, built-in apps for Jira, Linear, Slack, HubSpot, Salesforce and Zapier, and an Autopilot that reads support tools such as Intercom and Zendesk. Kjerr's AutoFlow reads call recordings from Fireflies, Fathom and tl;dv, and its REST API and webhooks connect the rest. If a built-in two-way Jira or CRM sync is a must, Canny is the better fit.

Does Kjerr have an AI like Canny Autopilot?

Yes. AutoFlow reads recorded customer calls, suggests the feature requests, bugs, pricing and usability points raised in them with the quote each came from, and checks new ideas for duplicates. A teammate approves each one, or AutoFlow publishes them with Undo. It runs on a free monthly allowance, and the people it finds never raise a tracked-user bill.

Does Kjerr translate the board like Canny?

Yes, and more of it. Canny translates content into 14 languages on its paid plans, while its own buttons and menus stay in English. Kjerr shows the whole board interface in eleven languages, chosen by each visitor, and translates ideas, comments, topics and statuses between them, on the free plan.

What does Kjerr have that Canny gates behind a higher plan?

Single sign-on is included in every Kjerr workspace; on Canny it is a Business-plan feature. Kjerr has no tracked-user limit, so a board with thousands of voters costs the same as one with ten. Language translation, which Canny leaves out of its free plan, is included too.

How is Kjerr priced compared to Canny?

Canny's paid plans scale with tracked users (anyone who posted, voted or commented), starting at $79 a month billed yearly. Kjerr is free, and any future paid plan will be priced per workspace, so the number of voters never changes the bill.

Give your users an answer.

Free, with every feature. Bring your Canny export; the import is done for you.

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